Quick Setup Guide
Works for all LNCOON Device
Step 1 - Download App
Step 2 - Sign Up
Open the LNCOON IOT App
Click the "Sign up" at the login page to create a tracking account.
- Choose your country.
- Enter a valid email.
- Click the blue arrow to acquire a verification code.
- The verification code will be sent to your email by this email noreply@lncoon.com. And enter the code you get.
- Set and confirm your password.
- Check and agree the terms.
- Click on submit button to finish sign up and login.
Step 3 - Add Device
On the homepage you will see the google map.
- Click the "+" on the top to add new device.
- Click the scan icon to quick input the IMEI number.
- Focus on the IMEI QR or Barcode on the device or the package. So the app will read the IMEI number for you.
- You can also enter your own, but please double check that the numbers are correct before submitting.
- Click "Add Device" to submit.
- A page will show up for you to edit the information of the device, fill in and save to complete the binding. (You can skip and edit later)
- Now go back to the homepage and click "List" in the bottom menu to see if the device shows up in your list.
Step 4 - Top up
Now you need to get a monthly plan to active the device.
- Click the "Top up" under the device icon.
- Check if the ICCID shows up matches the one on the package. And click the button to confirm.
- Choose an ideal plan and click "Payment" and finish payment
- Restart the device after order a plan.
After restart, take the device to an open sky and soon the device will be online.
If the "Top up" button doesn't work, please order plan on here: lncoon.com/plan
How to restart?
- For battery powered tracker, please long press the power button over 3sec will turn it off, and long press again to restart.
- For plug and play tracker, just disconnected the power supply, wait for the red LED goes off, and then plug back in to restart.
- For dash camera, you may find a small hole next to the power cable (see image). Long press it with a pin to restart.
Still have a question?
Contact us and provide your IMEI, we will check and provide corresponding solution.